You will accept the following terms and conditions before using VOS3000 Web. We work very transparently to prevent future complications.
Refund Policy: Any refund request will be denied unless we are unable to provide your ordered server.
Payment Policy: All kinds of payments have to be made in advance. For monthly subscriptions, you have to pay before your expiry date.
All clouded packages will be delivered within a maximum of 6 hours, but regular time will be no more than 2 hours after confirmation of order.
All dedicated packages will be delivered within a maximum of 24 hours, but regular time will be no more than 6 hours after confirmation of order.
Our support team will only fix any kind of server-related problem. The team will not touch your soft switch without your permission. Any kind of softswitch support will be done by Teamviewer.
If you need configuration training for VOS3000 or VOS3000 Web, you will have to pay 20$ (one time) extra, for both 30$ (one time).